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PRIVACY POLICY

0. Introduction

We take your privacy seriously at epos.
Our privacy policy outlines what personal information you share we us when using https://epos-loudspeakers.com, what that information is used for, who it is shared with, and how you can opt out.
This policy applies where we are acting as data controller with respect to the personal data of our website visitors. In this policy, “we”, “us” and “our”, refers to epos.

 

1. What Personal Data is collected and why we collect it

1.1. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

1.2. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

1.3. Contact Form
Our contract form submits your information using our email. Our company email is noted by 1&1 and their privacy policy can be found here.
When submitting information to us using our contact form, we request that you agree to this Privacy Policy.

1.4. Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.
We use cookies across our sites to help identify and track visitors, their usage of our services, and their website access preferences.
We describe the specific cookies used in the sections below.
Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features may not function properly without the aid of cookies.

1.4.1. WordPress
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year.
If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

1.4.2. reCAPTCHA
reCAPTCHA is a service provided by Google that we use alongside our contact form to manage spam.
You can find Google’s Privacy Policy here.

1.4.3. Google Analytics
We use the cookies from Google Analytics to monitor and track visitors to https://epos-loudspeakers.com.
They help us to improve our website to offer you a better service.

1.4.4. Facebook Visitor Action Pixel
These cookies allow us to assess how any ads we are running on Facebook are working. You can view Facebook’s Privacy Policy here.

1.4.5. Controlling Cookies
When entering the website https://epos-loudspeakers.com, you will be asked for your consent in using the cookies that we have outlined in this Privacy Policy.
If you wish to withdraw your consent to our use of cookies on this website, or if you wish to delete or control the placing of cookies on your computer, you can also change your browser settings.
Please refer to your browser instructions to learn more about modifying cookie settings;

Internet Explorer
Chrome
Firefox
Safari

1.5. Embedded Content from other websites
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

1.6. Analytics
1.6.1. Google Analytics
We use the Google Analytics service from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) to analyse our website visitors.
The Google Privacy Policy can be found here.
We use Google Analytics only with IP anonymisation enabled. This means that Google will truncate the IP address of users within Member States of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
If you’d like to opt-out of Google tracking then you can learn more about it here.
The retention period for this data is 38 months.

1.6.2. Facebook Visitor Action Pixel
This allows user behaviour to be tracked after they have been redirected to the our website by clicking on a Facebook ad.
This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes.
The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation.
Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy which you can find here.
You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.
Facebook informs you of how to opt-out of this. Read more here.

 

2. What Rights you have over your data

If you have visited this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

3. Where we send your data

Visitor comments many be checked through an automated spam detection service.

 

4. How we protect your data

We use a SSL protocol to secure all data sent between your browser and the website. All communications between the two are encrypted.
For information on the security of the WordPress core, please visit WordPress here.
Third-party services, such as Google Analytics, are only used when they adhere to the highest levels of privacy and security.
Should a security data breach occur and customer data has been lost, stolen or potentially compromised our policy is to alert customers within 72 hours and the relevant authorities will be informed.